Aerial view of a vessel alongside a port berth

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Trading desk

Send the cargo details. We will send a number.

The form below asks for the same five things we would otherwise have to email you about — product, quantity, delivery basis, port and window. Fill in what you know and leave the rest blank; a partial enquiry still gets an answer.

Cargo enquiry

Tell us what you need moved.

Everything marked with an amber mark is required. Everything else helps us quote more accurately the first time instead of coming back with questions.

Please tell us who you are.
A company name helps us screen the enquiry.
We need a valid address to reply to.
Choose the option closest to your enquiry.
A line or two here saves us both an email.

We reply to every enquiry that names a product, a quantity and a delivery point — normally within one working day, Sunday to Friday, Gulf Standard Time. Your details are used to answer this enquiry and are not sold or shared.

Dark ocean water seen from above

What happens next

Three steps between your message and a firm offer.

Step one
We read the enquiry and come back the same working day — with an indication, or with the two or three questions that stand between us and one.
Step two
Once the commercial shape is agreed, we exchange company documentation and screen both sides. This is quick when the paperwork is ready and slow when it is not.
Step three
A firm offer follows, carrying the full specification, quantity and tolerance, laycan, Incoterm, price and payment terms, with a stated validity.

Contact questions

A few things worth knowing before the first email.

We would rather set expectations here than have them set by silence.

How quickly will someone reply?
Within one working day for any enquiry naming a product, a quantity and a delivery point. Sooner when a laycan is already live. Our week runs Sunday to Friday on Gulf Standard Time, so a Friday evening message in Europe reaches us on Sunday morning.
Do you need company documents up front?
Not to give you an indication. Before a firm offer we will ask for a trade licence or certificate of incorporation and a note of the end use and destination — the ordinary know-your-counterparty pack. Having it ready shortens the process considerably.
Can we visit the office?
Yes, by appointment. The office is inside the Hamriyah Free Zone, which is a controlled area — visitors need a gate pass arranged in advance, so give us a few days' notice and the passport details of everyone attending.
What if my enquiry is not really about buying?
Send it anyway. Suppliers with genuine allocation, terminals with capacity, inspectors, brokers and shipowners are all worth talking to. Pick "General enquiry" on the form and tell us plainly what you have.

Still easier to just ask.

If the form does not fit what you need, write in your own words. Somebody on the desk reads every message that arrives.